Compensation: $16/hr
Duties and Responsibilities:
- Create a welcoming environment for customers where you engage with them, share your love and knowledge of books, and make relevant recommendations.
- Maintain and organize inventory on shelves, ensuring that stacks are neat, organized, and alphabetized.
- Assist with replenishing stock on shelves and locating items for customers
- Leverage key campaigns such as Recommended Reads, preorders, shelf talkers, etc., to hand sell and engage in conversation with every customer.
- Educate yourself continuously on books and the industry, supporting the store with this knowledge to give customers a great experience when they visit and shop.
- Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.
- Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.
- Help with events and community outreach.
- Process POS (point of sale) purchases, and complete register transactions accurately and quickly.
- Recognize and offer to help both customers and employees with urgency and care.
- Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing).
- Maintain a high level of personal hygiene and adhere to dress code policies, wearing the First Light uniform and closed toe shoes
Qualifications:
- Demonstrated retail experience
- Excellent customer service, communication, and interpersonal skills
- Love of working with customers in a retail environment
- Basic business computer literacy; ability to train on bookstore inventory and POS software, including processing of web orders and vendor or customer inquiries
- Ability to work independently and as a part of a team
- Ability to handle multiple tasks and priorities while maintaining a strong attention to detail
- Passionate reader and knowledgeable about books, the industry and the market.
- Must be able to lift 50Ibs. and stand for extended periods of time
- Booklog or other bookstore POS experience a plus
- Flexibility in schedule; weekends and holidays are required
Benefits:
- Full time employees are eligible for medical, dental, vision for you and eligible dependents after 90 day probationary period
- Access to lots of ARCs
- Employee discount in store and cafe
To apply, fill out our online application form.